1. Acceptance of Terms
By using our website or placing an order, you acknowledge and agree to comply with these Terms & Conditions as well as our Privacy Policy.
2. Eligibility to Purchase
To place an order on our website, you must:
Be legally capable of entering a binding contract
Provide accurate personal details (full name, phone number, email, billing & shipping address)
Use valid payment methods
You confirm that all information provided is accurate and that you are the rightful owner of the payment details used.
3. Product Information & Prices
All prices are displayed in USD
Prices are VAT inclusive unless stated otherwise.
Prices and availability may change without prior notice.
Product descriptions, images, and specifications are for reference only and may vary slightly from the actual product.
4. Payment Methods
We accept:
Visa & MasterCard
Cash on Delivery (COD)
Other payment options may be added in the future
Payments are processed securely through authorized payment gateways. We do not store or share any credit/debit card information.
5. Orders & Availability
All orders are subject to availability.
We may cancel an order in case of pricing errors, stock issues, or suspected fraud.
6. Shipping & Delivery
Delivery is available across Lebanon.
Orders are typically delivered within 2 to 4 working days (excluding weekends & holidays).
Delivery fees, if applicable, will appear at checkout.
7. Cancellation Policy
If you wish to cancel an order before it is processed, you may contact our customer service team. We will do our best to cancel the order if it has not yet been packed or shipped.
8. Exchange Policy
We accept exchanges only within 3 days of purchase under the following conditions:
Item must be unused and in its original packaging
Must be accompanied by the invoice or proof of purchase
Exchanges are not accepted for opened, damaged, or altered packaging
If you receive a defective or incorrect product, please contact customer service immediately. We do not offer refunds—only exchanges.
9. Changes to Terms
Toys“R”Us Lebanon reserves the right to modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.
10. Governing Law
These Terms & Conditions are governed by the laws of Lebanon. Any disputes will fall under the jurisdiction of Lebanese courts.